Cool! We love helping leaders like you succeed!
☎️Call our office in Nashville at (615) 353-7125.
📧Or if you don’t like to talk, click here to email us.
💻Or if you don’t like to email, use this form.
Our “Tennessee Triple Guarantee”
It would be hypocritical to provide awesome management and leadership training if we didn’t also provide awesome customer service.
That’s why I guarantee these bedrock principles of customer service any time you contact us…
1. No Passive-Aggressive Politeness
Ever talk to customer service reps and feel like they resent you for bothering them? Our team really does like to help because they understand their real boss is you, customer.
2. No Annoying Voicemail System
If you call us, you’ll never have to speak to a voice recognition system that doesn’t understand you, transfers you to the wrong department, or hangs up on you. You’ll speak with a real person (with a real Tennessee accent 
) who’ll take great care of you.
3. No Annoying AI
If you email us, your email will be answered by a real person, and not an AI email responder. We’re here to provide live support Monday through Friday, 8:00 – 4:00 Central time. If you email us after hours, we will respond first thing the next business day.
What You WILL Experience…
Whenever you need help with anything, you WILL be treated like a VIP.
And you WILL be so pleasantly surprised that you’ll wonder why all customer service experiences aren’t as pleasant.
My name is Glenn Shepard, and I guarantee it.
Glenn in Nashville
There is only one boss — The Customer. And they can fire everybody in the company by simply by spending their money somewhere else.
