https://vimeo.com/499297348/b87662fc7d Dear Glenn, Is it fair to give across the board raises to all employees even though some put in more effort than others? I heard the reasoning is so that no one will get jealous of another making more. Should they really be comparing salaries anyway? By the way, your book was awesome! I […]

Dear Glenn, I’m an EMS director and have two volunteer drivers who are losing their ability to be safe under the wheel of an ambulance. How should I approach them to let them know their work has been appreciated but it’s time to stop volunteering as a driver? You couldn’t find two people more helpful

Dear Glenn, How do you keep the morale up in the office when suddenly there seems to be a high turnover rate of your colleagues leaving? Julie in Maryland https://vimeo.com/499212043/d2a06323ed

Dear Glenn, I’m the office manager for a physician whose very successful practice employs six full time staff members. He is very generous to his employees, giving them paid time off that doesn’t count against their vacation or sick time, sizeable bonuses several times per year, covers expenses for their uniforms as well as multiple

Dear Glenn, How do you get acquired companies to buy into corporate policy and procedures when the CEO of the corporation allows them to do things the original company associates don’t do or would never do? Jennifer in Scranton, Pennsylvania https://vimeo.com/497999090/5a6879fa41

Dear Glenn, I have an employee who works part time and does a good job while she is at work, when she shows up. She seems to think she can set her own schedule and things are not getting done in a timely manner. I have certain days for her to come in and she

Dear Glenn, I am a business manager for a small (16 employees-3 doctors) medical clinic in Iowa. I was hired five years ago to manage everything. I do all of the bookwork, all of the human resource duties, marketing, AR, AP, etc., etc. Recently one of the owners decided since the staff didn’t like how

Dear Glenn, The company I work for was recently acquired by a larger company. This brought on “Change” in many areas. Six months after the acquisition, I received the call from HR that no one wants to get. An employee had filed a harassment charge against me. After investigating, HR assured me that the charge

Dear Glenn, I could really use your help. I work in healthcare with a group of women. The supervisor is very good at sending out admonishing e-mails to everybody, when, as a rule, one or possibly two people are the ones it is directed at. Gossiping, backbiting and sniping abound. I try to rise above

https://vimeo.com/497690392/9b4311f61b Dear Glenn, I own a lawn care company with 18 employees and 9 trucks. I’m beginning to hear my employees chatting about having too much work, their customers are complaining about weeds, and they don’t like having to go back and retreat the lawns. Even a new employee (less than 60 days) has started